1.    On 
 the Volunteer Central screen, click Capture 
 Volunteer Skills, Interests, Qualifications or Create 
 Customer as Volunteers. 
The Volunteer Management search screen displays, as shown below.

2. From the Volunteers Only drop-down list, select “N”.
3. Enter any necessary search criteria.
4. Click Search.
5. Select the appropriate customer and click Mark as Volunteer.
 A 
 volunteer must be an existing, active customer (individual, company, or 
 subgroup).
A 
 volunteer must be an existing, active customer (individual, company, or 
 subgroup).
The Volunteer Management screen displays with a “V” next to the name to indicatethe customer is a volunteer.