You can define the following alert and contact settings from the General tab on the Personify Account Settings screen:
Don’t alert 
	 me when recipient(s) are not found in Personify and a Contact Tracking 
	 item cannot be created - if you do not select this option, 
	 the following message will display when you try to send an email, 
	 meeting request, or task and the plug-in cannot find the recipient(s) 
	 in Personify and, therefore, a contact tracking record will not be 
	 created:
	
	If you select the Don’t display this 
	 screen again checkbox on the screen above, the “Don’t 
	 alert me when recipient(s) are not found in Personify and a Contact 
	 Tracking item cannot be created” checkbox on the General tab of the 
	 Personify Account Settings screen will also be selected.
Always 
	 create a note in Outlook when recipient(s) are not found in Personify 
	 and a Contact Tracking item cannot be created - when you 
	 try to send an email, meeting request, or task and the plug-in cannot 
	 find the recipient(s) in Personify and, therefore, a contact tracking 
	 record will not be created, the Personify Alert screen above will 
	 be displayed. If you select this checkbox, the message displayed above 
	 will be created as a note:
	
	If you select the Save as an Outlook 
	 Note checkbox from the Personify Alert screen above, the 
	 “Always create a note in Outlook when recipient(s) are not found in 
	 Personify and a Contact Tracking item cannot be created” checkbox 
	 on the General tab of the Personify Account Settings screen will also 
	 be selected. 
 To 
 view your notes, make sure that the Notes button is added to your navigation 
 pane in the bottom, left corner of your Outlook window.
To 
 view your notes, make sure that the Notes button is added to your navigation 
 pane in the bottom, left corner of your Outlook window.

Always 
	 create contact tracking records for all individuals using the same 
	 e-mail address - when sending an email, meeting request, 
	 or task, if multiple individuals share the same email address you 
	 can choose to always create a contact tracking records for all of 
	 the individuals. If you select this checkbox the following message 
	 will NOT be displayed when multiple email addresses are shared:
	
	If you select the checkbox at the bottom of the screen above, the “Always 
	 create contact tracking records for all individuals using the same 
	 e-mail address” checkbox on the General tab of the Personify 
	 Account Settings screen will also be selected.
To select general Outlook plug-in options:
1.    From 
 the Personify Account Settings screen, access the General 
 tab.

2. From the Select Personify Alert Settings section, select the appropriate options.
3. From the Select Contact Settings section, select the appropriate option.
4. Click Apply.
5. To close the Account Settings screen, click OK.